We protect your privacy

We work to ensure a high level of data protection that protects your personal privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can enforce it. We strive to make you feel safe in our processing of your personal data. If you have any questions, please feel free to contact us. Our contact details can be found at the bottom of this page.

Do you want us to block and delete your data?

If you wish us to delete your data, we will of course do so without any problems, all you have to do is fill out our contact form and we will take care of the deletion, no later than within 48 hours but often earlier than that. In the event of a deletion, we will also block your phone number(s) for future import.
If you want to know more about how your data is processed or if you have other concerns, you are welcome to contact us via the form and we will get back to you as soon as we can.

How did we get your information?

We work with a number of different clients who are providing us with people we are going to contact, so it is difficult to say exactly where we received the data. If you want to know exactly from which client we have received your information, you are more than welcome to contact us and we will provide you with that information.

How do we handle your data?

All address material we receive is transferred via secure transfer methods that are encrypted. Once we get the lists, they are imported into our CRM system. For more information about their safety, please feel free to contact us and we will tell you more.
In case of request from customer and client, calls are sent over to clients for, for example, quality assurance. Even then, the files are sent in secure and encrypted ways. Feel free to contact us if you want to know more about that process.
We do not process any personal data outside our premises and each employee has signed an agreement regarding the processing of personal data and penalties if this is misused.

Who is responsible for the personal data we collect?

Effective Communication DNR AB, org. No. 556818-9368, Borgarfjordsgatan 16 , 164 40 Kista , is the data controller for the personal data you provide to us through purchase and other contact with us and is responsible for processing them.

Where is your personal data stored?

We strive for your personal data to be processed as much as possible within the European Economic Area (EEA) and all our own IT systems, but can also be transferred and processed in a country outside the EEA (so-called "third country"). Such transfer is made only to the recipient country with an adequate level of protection and in accordance with the legislation in force. If transfer takes place to partners for a service in the US, this is only done to companies covered by the so-called "Privacy Shield", which is an agreement on the protection of personal data between the EU and the US.

What kind of personal data do we collect?

What Personal Data is collected and why?
We collect data when, for example, you use our services, apply for jobs, participate in surveys or contact us on various types of questions.
We also collect Personal Data that is necessary to administer your customer relationship with us and to provide services in accordance with our mutual agreement. This usually includes information such as your name and phone number, your address and email address, but may also contain other information, such as IP address. We may collect Personal Data about you from various sources.
Information collected automatically when you visit our website.
We (and third-party service providers acting on our behalf) use cookies and other tools (such as web analytics tools and pixel tags) to automatically collect information about you when you use our website, subject to the terms of this Privacy Policy and applicable laws and regulations. The types of data collected automatically may include:

‍

Information about the type of browser you are using
User behavior and interaction data for the web pages you've viewed
Your IP address
The language of your browser
Your geographic location (limited to city and country);
Your network operator

For what purpose Is Personal Data Processed?

The Personal Data we collect about you will be used for:

Complying with legal requirements or legal authority requests
Administrative and internal business purposes
Providing you with products and services and informing you about new products, services and events
To evaluate and improve our offering to, and communication with, customers
Development of our business and services
Data processing for advertising purposes
Statistics

When processing orders and returns in our webshop

For sms notifications about delivery status
In case of contacts regarding any problems with your delivery
In case of correspondence about questions and other information
When sending out offers in the form of newsletters, always with instructions on how to unsubscribe from further mailings
When analysing buying patterns to provide relevant offers and information
When confirming the minimum age required by law to shop online
When announcing winners in competitions that we arrange
In case of any survey mailings to improve our services and offers.
When working to prevent abuse or other inappropriate use of our website
We save your data for as long as it is necessary to fulfil the above purposes or for as long as we are legally obliged to do so. After that, your personal data will be deleted.

What are your rights?

You have the right to request information about the personal data we have about you at any time. If your data is inaccurate, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your data when there is a legal requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You can withdraw your consent to allow us to use the data for marketing purposes at any time by unsubsubsing from our newsletter. You can also contact us by sending letters, emails or calling. See contact details below.

Who may we share your personal data with?

In order for us to offer the above-mentioned services and our commitments to you as a customer, we share your personal data with companies that are so-called personal data processors for us. Personal data processors process the information on our behalf and according to our instructions and help us with IT services, payment services, transport and marketing. This is done only for purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding the security and confidentiality of personal data.

We never forward, sell or exchange your personal data for marketing purposes to third parties.

How do we protect your personal data?

In order for your personal data sent to our website not to be read by third parties, all such information is encrypted and sent via a secure connection.